Installation Troubleshooting

OverviewResolve plugin installation and activation problems.RequirementsWordPress administrator access.Step-by-Step InstructionsConfirm the installable ZIP is usedCheck WordPress upload permissionsVerify hosting limitsRetry activation.ScreenshotsScreenshots for this...

Workspace Troubleshooting

OverviewResolve workspace loading, navigation, or access issues.RequirementsWorkspace user account.Step-by-Step InstructionsConfirm loginRefresh the browserCheck license statusVerify role permissionsTest another browser if needed.ScreenshotsScreenshots for this...

Email Troubleshooting

OverviewResolve connected mailbox and email loading issues.RequirementsEmail settings access.Step-by-Step InstructionsCheck mailbox connectionReconnect Gmail or Outlook if neededConfirm account consentRefresh the mailbox.ScreenshotsScreenshots for this article are...

Gmail Troubleshooting

OverviewResolve Gmail connection issues.RequirementsGoogle account access and OneSuite email settings access.Step-by-Step InstructionsReconnect GmailComplete Google consentReturn to OneSuiteConfirm the mailbox appears.ScreenshotsScreenshots for this article are...

Outlook Troubleshooting

OverviewResolve Outlook or Microsoft 365 connection issues.RequirementsMicrosoft account access and OneSuite email settings access.Step-by-Step InstructionsReconnect OutlookComplete Microsoft sign-in and consentReturn to OneSuiteConfirm the mailbox...