OneSuite Documentation

Getting Started

Activating Your License

OneSuite uses a license to confirm that your installation is authorized for use. Activation connects your site to the subscription or trial assigned to your customer account and allows the product to show the correct license status inside the application.

Getting Started

First Login

Your first login confirms that your user account can access the OneSuite workspace. The workspace is the primary area where users manage CRM records, communications, payments, POS, workforce tools, and administrative features based on their permissions.

Getting Started

Getting Started with OneSuite

Learn the basics of installing, activating, and accessing OneSuite.

Getting Started

Installation

Install OneSuite from the provided installable plugin package.

Getting Started

Installing OneSuite

Installing OneSuite adds the OneSuite workspace and business modules to your WordPress site. Installation should be performed by a WordPress administrator using the approved installable ZIP package supplied through the authorized download or customer portal process.

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Navigation Basics

Use OneSuite menus, module groups, and quick access links.

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Navigation Overview

OneSuite navigation is designed around business modules instead of blog pages. The available navigation items depend on the product configuration, license status, and your user permissions.

Getting Started

System Requirements

OneSuite runs as a WordPress plugin and depends on a healthy WordPress environment. Meeting the requirements before installation prevents activation problems, slow performance, email connection issues, and payment or communications failures.

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Understanding Navigation

Use the OneSuite navigation structure effectively

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Updating OneSuite

Updating OneSuite keeps your installation aligned with the current production release. Updates may include fixes, interface improvements, security hardening, documentation alignment, or certified module changes. Always update carefully and verify key workflows after the update completes.

Getting Started

Welcome to OneSuite

The OneSuite Knowledgebase is the official product documentation library for Diadem OneSuite. It is designed for business owners, administrators, managers, office staff, cashiers, sales teams, ministry teams, and end users who need clear instructions for operating the platform. OneSuite brings CRM, communications, payments, invoicing, POS, workforce tools, scheduling, marketing, licensing, and administration into one connected business workspace. This documentation is synchronized to the PASS35H66DN RC1 GOLD R63.97 public WordPress distribution. This article explains how to use the documentation library as a practical operating manual rather than a simple help page.

Getting Started

Welcome to OneSuite

OneSuite overview and how the documentation is organized

Getting Started

Workspace Tour

The workspace is the daily operating area for OneSuite users. It organizes major modules into a consistent application-style experience so users can move between customers, communications, payments, POS, workforce, and settings without working through standard WordPress screens.