Installing OneSuite

Overview

Installing OneSuite adds the OneSuite workspace and business modules to your WordPress site. Installation should be performed by a WordPress administrator using the approved installable ZIP package supplied through the authorized download or customer portal process.

Before You Begin

Download the current approved OneSuite installable ZIP.
Back up the WordPress site and database.
Confirm your license or trial information is available.
Do not unzip and upload individual files unless instructed by support.

Requirements

WordPress administrator access.
Installable OneSuite ZIP package.
A compatible WordPress hosting environment.
Internet access for activation and connected services.

Step-by-Step Instructions

Log in to the WordPress administrator dashboard.
Open Plugins > Add New.
Select Upload Plugin.
Choose the OneSuite installable ZIP file.
Select Install Now.
After the upload completes, select Activate Plugin.
Allow WordPress to complete activation and database setup.
Open the OneSuite workspace or dashboard link created by the plugin.
Continue to Activating Your License if the license screen or license notice appears.

Expected Result

OneSuite should appear as an active plugin, and the OneSuite workspace or dashboard should be available from the site navigation or WordPress administrator area.

Screenshots

Production screenshots appear here only after approved OneSuite captures are attached.

Tips & Best Practices

Install only the approved installable package, not the source package.
Keep the source package for developer review or backup reference only.
Install during a maintenance window if the site is already serving customers.
After activation, verify workspace login, CRM access, licensing status, and any core modules your team uses.

Troubleshooting

If WordPress says the package could not be installed, confirm you uploaded the installable ZIP and not a nested source ZIP.
If activation creates a fatal error, deactivate from recovery mode or file manager and contact support with the exact error.
If the workspace is missing after activation, refresh permalinks by visiting Settings > Permalinks and saving changes.

Last Updated: July 7, 2026