Home › Communications › Provider Configuration

Provider Configuration

Applies to: 0.1.1-Phase1B · Permission:

Overview

Configure the connected communications provider settings used by voice or SMS features.

Requirements

Administration access and provider account credentials.

Step-by-Step Instructions

  1. Open provider settings
  2. Enter the required account details
  3. Save
  4. Test the related SMS or voice workflow.

Screenshots

Screenshots for this article are managed from production OneSuite captures and appear here when attached.

Tips & Best Practices

Limit provider credential access to trusted administrators.

Troubleshooting

If tests fail, verify credentials and provider account status.

Related Articles

  • Phone Numbers
  • SIP Configuration
  • Communications Settings

Last Updated: July 7, 2026

Powered by
►
Necessary cookies enable essential site features like secure log-ins and consent preference adjustments. They do not store personal data.
None
►
Functional cookies support features like content sharing on social media, collecting feedback, and enabling third-party tools.
None
►
Analytical cookies track visitor interactions, providing insights on metrics like visitor count, bounce rate, and traffic sources.
None
►
Advertisement cookies deliver personalized ads based on your previous visits and analyze the effectiveness of ad campaigns.
None
Powered by