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Phone Numbers

Applies to: 0.1.1-Phase1B · Permission:

Overview

Manage business phone numbers used by OneSuite communications.

Requirements

Telephony administration access and provider configuration.

Step-by-Step Instructions

  1. Open Phone Numbers
  2. Review assigned numbers
  3. Connect each number to its intended destination
  4. Save.

Screenshots

Screenshots for this article are managed from production OneSuite captures and appear here when attached.

Tips & Best Practices

Document the purpose of each number for support and reporting.

Troubleshooting

If inbound calls do not arrive, confirm provider routing and number assignment.

Related Articles

  • Provider Configuration
  • Call Routing
  • Ring Groups

Last Updated: July 7, 2026

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