Overview
The user profile area contains account-related options for the signed-in user. Depending on configuration and permissions, users may be able to review profile details, change account settings, update password information, or sign out.
Before You Begin
- Log in with your own account.
- Do not change another user’s account unless you are an administrator using an approved user management screen.
Requirements
- Workspace access.
- A valid user account.
Step-by-Step Instructions
- Open the workspace.
- Select the profile, account, or user menu area.
- Review the available account options.
- Update allowed information if needed.
- Save changes.
- Sign out when using a shared computer.
Expected Result
Your account information should be available from the workspace, and saved changes should apply to your user account.
Screenshots
Production screenshots appear here only after approved OneSuite captures are attached.
Tips & Best Practices
- Keep your email address current so password resets and notifications reach you.
- Use strong passwords.
- Do not share your login with coworkers; ask an administrator to create separate users.
Troubleshooting
- If profile options are limited, your organization may restrict self-service account changes.
- If password changes fail, use the password reset process or contact an administrator.
- If the wrong name or email appears, ask an administrator to update your user record.
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Last Updated: July 7, 2026