Knowledgebase / Workspace / Notifications

Notifications

Overview

Notifications and notices help users understand important system states such as setup needs, connection problems, licensing status, or workflow updates. Not every role sees every notice.

Before You Begin

  • Log in to the workspace.
  • Review notices at the top of the dashboard or module page.

Requirements

  • Workspace access.
  • Permission to view the affected module or setting.

Step-by-Step Instructions

  1. Open the workspace dashboard.
  2. Look for banners, notices, badges, or status messages.
  3. Read the message carefully and identify the affected module.
  4. Open the related settings or troubleshooting article.
  5. Resolve the issue or send the message to an administrator.

Expected Result

Users should be able to understand whether a notice is informational, requires setup, or requires administrator attention.

Screenshots

Production screenshots appear here only after approved OneSuite captures are attached.

Tips & Best Practices

  • Do not ignore license or connection notices.
  • Keep provider credentials and email/calendar connections current.
  • Use screenshots when reporting notices to support.

Troubleshooting

  • If a notice remains after you fix the issue, refresh the page or recheck the connection status.
  • If you do not understand a notice, search this knowledgebase for the exact wording or module name.
  • If a notice relates to payment, email, SMS, or licensing, have an administrator verify the configuration.

Related Articles

Last Updated: July 7, 2026