Knowledgebase / Workforce / Departments

Departments

Overview

Organize employees by department.

Requirements

Workforce administration access.

Step-by-Step Instructions

  1. Open Departments
  2. Create or edit a department
  3. Save it
  4. Assign employees where available.

Screenshots

Screenshots for this article are managed from production OneSuite captures and appear here when attached.

Tips & Best Practices

Use department names that match your organization.

Troubleshooting

If department filters look wrong, confirm employee assignments.

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Last Updated: July 7, 2026