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Workforce Troubleshooting

Applies to: 0.1.1-Phase1B · Permission:

Overview

Resolve employee, role, and time tracking issues.

Requirements

Workforce manager access.

Step-by-Step Instructions

  1. Check employee status
  2. Assigned department or role
  3. POS PIN or time access
  4. Date filters.

Screenshots

Screenshots for this article are managed from production OneSuite captures and appear here when attached.

Tips & Best Practices

Review staff setup before using time tracking live.

Troubleshooting

If clock actions fail, confirm the employee record and PIN.

Related Articles

  • Employees
  • Time and Attendance
  • Clock In

Last Updated: July 7, 2026

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