Overview
OneSuite runs as a WordPress plugin and depends on a healthy WordPress environment. Meeting the requirements before installation prevents activation problems, slow performance, email connection issues, and payment or communications failures.
Before You Begin
- Confirm that you can access the WordPress administrator area.
- Confirm that your hosting account allows plugin uploads.
- Make a backup before installing or updating production software.
Requirements
- A current, supported WordPress installation.
- PHP and MySQL/MariaDB versions supported by your WordPress host.
- HTTPS enabled on the public site and workspace pages.
- Administrator access to install and activate plugins.
- Outbound internet access for licensing, OAuth providers, email services, SMS providers, calendar providers, and payment gateways.
- Modern browsers such as Chrome, Edge, Safari, or Firefox for daily use.
Step-by-Step Instructions
- Log in to WordPress as an administrator.
- Open Tools or Site Health and confirm WordPress reports no critical environment issues.
- Confirm SSL is active by checking that the site loads with https.
- Confirm your host allows ZIP plugin uploads through Plugins > Add New > Upload Plugin.
- Confirm your administrator account can activate plugins.
- If you plan to use Gmail, Outlook, SMS, calendars, Zoom, Google Meet, Stripe, POS terminals, or telephony, collect the provider accounts and credentials before configuration.
Expected Result
Your WordPress site should be ready to install and run OneSuite without environment warnings or missing access.
Screenshots
Production screenshots appear here only after approved OneSuite captures are attached.
Tips & Best Practices
- Use managed WordPress hosting or a properly maintained VPS for production use.
- Avoid installing OneSuite on an overloaded shared hosting account.
- Keep WordPress, PHP, database services, and SSL certificates maintained.
- Use a staging site for testing updates when possible.
Troubleshooting
- If plugin upload fails, check the upload size limit in your hosting account.
- If activation fails, review the WordPress error message and confirm PHP compatibility with your host.
- If connected services fail later, confirm that outbound requests are not blocked by a firewall or security plugin.
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Last Updated: July 7, 2026