Workforce Troubleshooting

OverviewResolve employee, role, and time tracking issues.RequirementsWorkforce manager access.Step-by-Step InstructionsCheck employee statusAssigned department or rolePOS PIN or time accessDate filters.ScreenshotsScreenshots for this article are managed from...

Clock In

OverviewClock in from the POS login or time workflow where enabled.RequirementsA staff user with a valid POS PIN or time access.Step-by-Step InstructionsChoose Clock InEnter the required PINConfirm the resultProceed with the shift.ScreenshotsScreenshots for this...

Clock Out

OverviewClock out from the POS login or time workflow where enabled.RequirementsA clocked-in staff user.Step-by-Step InstructionsChoose Clock OutEnter the required PINConfirm the resultEnd the shift.ScreenshotsScreenshots for this article are managed from production...

Time and Attendance

OverviewReview staff time activity where time tracking is available.RequirementsWorkforce or manager access.Step-by-Step InstructionsOpen Time and AttendanceReview clock activityFilter by staff or dateCorrect records only through approved...