Home › Administration › Communications Settings

Communications Settings

Applies to: 0.1.1-Phase1B · Permission:

Overview

Manage SMS, voice, telephony, and provider settings where available.

Requirements

Administrator access.

Step-by-Step Instructions

  1. Open Communications Settings
  2. Review provider configuration
  3. Phone numbers
  4. SMS
  5. Voice options
  6. Then save and test.

Screenshots

Screenshots for this article are managed from production OneSuite captures and appear here when attached.

Tips & Best Practices

Limit provider setting access to trusted administrators.

Troubleshooting

If sending or calling fails, verify provider credentials and license status.

Related Articles

  • Provider Configuration
  • SMS Overview
  • Voice Overview

Last Updated: July 7, 2026

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